Video enhancer is a great piece of software.
Agreed. This was totally the user's fault.
It's common knowledge that codecs are unstable things, and that if
they're not set up correctly they'll crash any video loaded through
them. If the user was unfamiliar with codecs he could have asked or at
least studied about them for a few minutes.
Like the author says, it'll OPEN any video that will play on YOUR system.
That means plain windows media player. (Players like VLC or WMP-Classic
don't play through 'your system'. Instead they use their own internal
codecs. So, they don't prove that a video plays on 'your system'.)
VE is obviously OPENING the video, but badly installed codecs are
crashing the footage.